Frequently Asked Questions (FAQs)

Welcome to Leather Canvas! Here are answers to some of the most common questions we receive. If you don’t find what you’re looking for, feel free to contact us — we’re happy to help.

1. What materials do you use in your products?

All our products are crafted from 100% genuine, premium full-grain leather sourced from the finest local tanneries in Pakistan. We prioritize eco-friendly and sustainable sourcing to ensure high quality and durability.

2. Are your leather products authentic?

Yes! We guarantee 100% genuine leather in every item. Our leather comes from top-quality tanneries, and our handcrafted pieces feature the natural textures, smells, and characteristics of real leather. Check out our blog post “How to Spot Real Leather” for tips on identifying authentic leather.

3. Where are your products made?

Our leather goods are proudly handcrafted in Pakistan by skilled local artisans. We focus on traditional craftsmanship while supporting sustainable practices and local communities.

4. Do you offer customization or personalization?

Absolutely! We specialize in custom leather products, including personalized wallets, engraved belts, monogrammed bags, custom jackets, and more. Contact us through our Contact page with your ideas, and we’ll bring them to life.

5. Where do you ship your products?

We currently offer nationwide delivery across Pakistan. For international shipping inquiries, please reach out to us directly via the contact form.

6. What is your shipping timeframe?

Orders are typically processed and shipped within a few business days. Delivery times vary depending on your location within Pakistan. You’ll receive tracking information once your order ships.

7. What is your return or refund policy?

We stand behind our products with a 100% Satisfaction Guarantee. If you’re not completely happy with your purchase, contact us within a reasonable timeframe to discuss returns or exchanges. Items must be unused and in original condition.

8. How do I care for my leather products?

Genuine leather improves with age! Keep it away from excessive moisture, clean with a soft damp cloth, and condition occasionally with a leather conditioner. Avoid harsh chemicals. For more tips, explore our blog for leather care and maintenance guides.

9. Do you offer any warranties?

Yes, we provide a 100% Satisfaction Guarantee on all products. Our handcrafted items are built to last, and we’re committed to your complete satisfaction.

10. How can I contact you for questions or custom orders?

Visit our Contact page to send us a message. We’re here to assist with product inquiries, custom requests, or any other questions!

Thank you for choosing Leather Canvas — where timeless craftsmanship meets premium quality.